Edge: bind referred for identity review

What's happening①

One or more details on this submission triggered a routine review by our underwriting team. This is not a decline — most referrals clear within a few hours during business hours.

Please don't discuss the specifics with the homeowner beyond letting them know we're doing a quick internal check. Routine for us; no action required from them.

What happens next

You'll get an email when the review clears. If everything is fine, you'll be returned to this exact step and can finish bind in the next minute.

If we need additional information from you or the HO, we'll reach out via email — not through this storyboard.